Privacy Policy
Last updated: 23 September 2025
1. Introduction
Galban (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you use our website and services.
By using our website or providing us with your personal data, you agree to the practices described in this Privacy Policy.
2. Who We Are
Business name: Galban
Registered in: Cyprus
Registered office: Riga Feraiou 2, Limassol Center, Block B, 4th Floor, Office 406, 3095 Limassol, Cyprus
Contact: Info@galben.cy
We are the data controller of your personal data under the General Data Protection Regulation (EU GDPR) and applicable Cyprus data protection laws.
3. Data We Collect
We may collect and process the following categories of personal data:
Identity and contact details: name, email address, phone number, postal address
Business details (if applicable): company name, role, and other business information
Usage data: IP address, browser type, device details, pages visited, time and date of visits, referral source, clickstream data
Communications: information you provide when you contact us (for example, via forms or email)
Marketing preferences: your consent to receive communications, newsletter subscriptions
Cookies and tracking data: collected through cookies or similar technologies (see Section 8)
4. How We Collect Your Data
Directly from you (when you contact us, fill in forms, subscribe to newsletters, or purchase services)
Automatically, through your interactions with our website (cookies, analytics, server logs)
From third-party service providers (for example, analytics or advertising platforms)
5. Lawful Basis for Processing
Under the EU GDPR, we rely on the following lawful bases:
Contract: to provide services you have requested or entered into with us
Consent: where you have given us clear permission (for example subscribing to newsletters)
Legitimate interests: to operate and improve our business, provided your rights are not overridden
Legal obligations: where processing is required by law
6. How We Use Your Data
We process your personal data for purposes including:
Providing and managing our services
Responding to enquiries or customer support requests
Sending marketing or promotional communications (where consent has been given or where we have a legitimate interest)
Analysing website usage to improve performance and user experience
Complying with applicable laws and regulations
7. Sharing Your Data
We do not sell or rent your data. We may share it:
With trusted third-party service providers (hosting, analytics, email services, payment processors)
If required by law, regulation, or legal process
To protect our legal rights, safety, or property
In connection with a business transaction (for example merger, acquisition, or restructuring)
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve functionality, enhance user experience, and analyse site performance.
Essential cookies: necessary for the operation of the website
Analytics cookies: help us understand how visitors use the site
Marketing cookies: may be used if we run targeted advertising campaigns
You can manage or disable cookies through your browser settings. Please note some features may not work correctly if you disable cookies.
9. International Transfers
If we transfer your personal data outside the EU/EEA (for example to service providers in other countries), we will ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or transfers to countries with adequacy decisions.
10. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting, or reporting obligations. After that, your data will be securely deleted or anonymised.
11. Your Rights (Under GDPR)
You have the following rights:
Right of access to the data we hold about you
Right to rectify incorrect or incomplete data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time (where processing is based on consent)
Right to lodge a complaint with the Cyprus supervisory authority:
Office of the Commissioner for Personal Data Protection
Website: https://www.dataprotection.gov.cy
12. Security
We use appropriate technical and organisational measures to safeguard your personal data. However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
13. Children
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us so we can delete it.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date. If we make significant changes, we may also notify you by email or through the website.
15. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: Info@galben.cy
Address: Riga Feraiou 2, Limassol Center, Block B, 4th Floor, Office 406, 3095 Limassol, Cyprus